Personal Information We Collect

We collect your personal information when you subscribe to our mosque newsletters, updates, or register for services. This may include your name, email address, telephone number, and postal address. This information helps us to keep you informed about prayer times, events, announcements, and other relevant updates.

We may also collect non-identifiable information through cookies when you visit our website. This helps us improve the functionality and content of the site, making it easier to use and more relevant to our community.

Cookies and Analytics

Our website uses cookies and analytics tools to monitor how the site is used and how pages are performing. This information helps us improve our website’s experience and ensure our digital services are working effectively.

How We Use Your Information

When you complete enquiry forms or subscribe to any of our services, you consent to us contacting you with relevant mosque information. This may include event announcements, prayer updates, or fundraising appeals. Data collected from cookies allows us to enhance our website and tailor the content to our community’s needs.

Disclosures

We do not sell or rent your personal information. Access to your information is restricted to mosque staff, volunteers, or service providers who require it to deliver mosque services, and only for the purposes outlined in this policy.

Security of Your Personal Information

Your personal data is stored securely on our systems. While we do our best to protect your information, please be mindful that internet communications are not completely secure. If you notice any issues or wish to raise a concern, we welcome your feedback. Once we receive your data, we apply strict procedures and controls to minimise the risk of unauthorised access.

If you wish to request a copy of any personal information we hold about you, please contact the mosque office directly.

Email Policy

We only send emails to individuals who have requested them, or as part of an ongoing relationship with the mosque. You can unsubscribe from our communications at any time, though you may still receive important updates about mosque operations or prayer schedules if relevant.

Your preferences matter to us. You can update your communication preferences or unsubscribe entirely at any time.

If you receive an email from us in error or believe you were added without your consent, please contact us immediately.

Policy Updates

We may update this privacy policy occasionally by posting a revised version on our website. You are encouraged to review this policy periodically to ensure you’re happy with any changes. We may also notify you of significant updates via email.

Access to Your Records

You have the right to request access to any personal information we hold about you. Requests must be made in writing or by filling out a Data Request Form available at the mosque office. We aim to respond within one calendar month.

Confidentiality

Any personal information shared with mosque staff or volunteers is treated as strictly confidential. Access is limited to authorised personnel only. All data is securely stored and handled in accordance with UK GDPR regulations. We do not share your information with third parties unless legally required or with your written consent.

Third-party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

Updating Your Information

Please notify us if any of the personal information we hold about you is incorrect or needs to be updated.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us